Terms of repairment!
We do not take financial responsibility for those customers, who send back their suit for alterations without previous and official arrangement with Intrudair.
Those clients who are sending back their suit without any permission outside of European Union have to pay the extra duty tax brokerage fee 150 euro.
Warranty repairment of free of charge:
By any mistake of the factory we repair the suit without any additional cost, and also Intrudair company arranges the delivery back to the factory.
We do not provide warranty to those basic freefly suits, which are used at the windtunnel.
We do not provide warranty to any additional customer’s pretension like material, and extra options modifications.
We do not provide warranty to those items, which were repaired by local professionals.
We do not provide warranty to color chromatism. Our customer service is always informing in advance about shade differences between each materials we are going to use for Your ordered suit, and if You feel necessary Intrudair is going to send You a material sample via post.
We do not provide warranty to any products which were washed not followed by the garment label. Any skydiving suit can be washed with a safer program ( maximum 40 degree warm water) in a normal washing machine together with color catcher sheets in case Your suit has at least two different colours like black and white parts.
Intrudair company does not refund with money repayment, only by reproducing a new suit according the client’s claim.
By sending back Your suit You automatically accepted all our terms of the repairment, You can send back the suit for adjusting.